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You may apply for a renewal IF your:
Note: 1 BUSINESS DAY SERVICE is extremely limited, therefore a strict cancellation policy is enforced. Please contact IAG before placing your order.
Once you have placed your order, you will immediately receive a call from one of our passport specialists, who will personally walk you through the application process and send you our step-by-step information package via email.
*Note: If you place your order outside of our business hours you will receive a call the following business day by 9:00 am (EST).
Terms of Conditions:
Embassies/Consulates/US Passport Agency officials may request additional documentation at their discretion and in declining issuance of travel documents may not disclose the reason for denial of a passport/visa. IAG cannot be held responsible for delays in processing due to incomplete, inaccurate, or missing documentation including, but not limited to: missing or incorrect proof of identity, proof of U.S. Citizenship, Legal Residency of United States, proof of travel, missing photographs, or incorrect passport execution fees. IAG cannot be held responsible for the actions and/or decisions made by the Consulates or U.S. Passport Agency. Should your application be rejected for whatever reason, you bear the cost of return shipment of your documents and all expediting fees are non-refundable: No exceptions. Compensation is not available. If your application is placed on hold requiring an appointment with a supervisor, there will be an automatic $75 fee per appointment.
If we do not receive your application documents within 90 days of the date of purchase, there will be no refund. That amount will remain as credit for use on any future services.
If you: 1. Owe Child Support (in arrears), 2. Are wanted for arrest, 3. Are currently serving probation, 4. Are under order to appear in court (subpoena), 5. Are wanted for extradition, your passport application will be denied and any monies you have paid to have your passport application expedited will be forfeited.
IAG will not be responsible for loss or delay caused by events that we cannot control, including, but not limited to: weather conditions, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities (including passport and embassy consular officials) with actual or apparent authority. IAG is not responsible for any documents inadvertently held or lost by embassies/consulates or US Government Agencies. Should this occur, which is highly unlikely, we will work to recover the documents from the agency or consulate. IAG makes no other warranties, expressed or implied. In no event will IAG be liable for any indirect, incidental, or consequential damages. Further, IAG’s total liability with respect to each passport application shall be limited to the amount of the IAG’s service fee paid by you. IAG will not be held liable for any delays caused by FedEx or any other type of courier/delivery service used to ship your documents to and from our office.
Non-refundable tickets should not be purchased until all travel documents are in your possession.
DEADLINE FOR PASSPORT/VISA SUBMISSIONS:
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